A helping hand

Wobbl support.

Need help with your progress, a purchase, or a particularly stubborn Wobbl? We’re here.

Do I need an account to play?

No. You can play locally. Connecting a profile with Game Center enables online features when available. Your profile starts private; sharing it is optional.

How does the shop work?

You earn coins through play and spend them on cosmetics. Complete premium sets cost 1,500 coins, premium hats and glasses cost 500, and premium outfits cost 750. Optional packs contain 500, 1,500, or 4,000 coins. Apple displays the price for your region before you confirm a purchase.

How do I move progress to another iPhone?

When cloud saves are available, open Settings → Your profile, connect with Game Center, and choose Sync now. Check that no changes are waiting to sync. On the other iPhone, connect the same Game Center player and choose Restore cloud save if offered.

Sync before deleting the app or moving devices. Unsynced changes exist only on the original iPhone. If both devices already have progress, balances are not simply added together.

I bought coins but cannot see them.

Reopen the app with an internet connection. If you use an online profile, connect the same Game Center player used for the purchase and try Sync now. Pending or cancelled purchases do not add coins. If Apple completed the payment and your coins are still missing, contact us before buying the pack again.

Can I restore coins and items?

A connected cloud save can restore its saved balance and items with the same Game Center player. Restore Purchases does not credit a completed consumable coin purchase again. Previously purchased sets bought directly through Apple can be restored using the Apple Account that bought them.

What happens after a refund?

Refunded coin purchases are deducted from your balance. If those coins have already been spent, future credits first cover that amount. Cosmetics bought with coins remain owned. Apple handles refund requests at Report a Problem.

What can other players see?

If you choose Share profile, other players can see your display name, Wobbl appearance, and featured emblems. Choose Hide profile to stop sharing. Game Center names and scores are separate and follow your Game Center settings.

How do I delete my online account?

Open Settings → Your profile → Delete online account and confirm. This removes your online profile and cloud save and signs out all devices. It cannot be undone. Local backups, Apple purchase records, and Game Center scores are separate. Some purchase and import records remain to prevent duplicate credits; see our privacy policy.